Estimated Savings
Generated through enterprise deployment automation and process improvement.
Business and Technology Professional
Kimberly Reddick
Business Analyst • Process Automation Specialist • Technical Problem Solver
I help organizations improve processes, automate repetitive work, and simplify complex technical challenges through practical, reliable solutions.
Professional Profile
Connecting business needs with practical technical solutions
I bring more than two decades of experience solving business and technology problems across enterprise environments, healthcare, software support, automation, reporting, and independent product development.
My strength is seeing the complete picture: understanding the business problem, organizing the requirements, designing the solution, documenting the process, and helping people use it successfully.
Career Highlights
Experience that produces meaningful results
Years of Experience
Solving technical, operational, documentation, and business process challenges.
Technology Experience
Professional experience supporting IBM, Microsoft, Caremark, and other complex environments.
Solution Development
From identifying the problem through implementation, documentation, and ongoing improvement.
Selected Work
Featured Solutions & Projects
Examples of how I have used technology, analysis, and process design to solve real business problems.
Enterprise Automation
Static Content Deployment Automation
Caremark
Designed and implemented an automated process for distributing static website content through the company’s configuration management system.
Business Impact
$1M+
estimated company savings
Key Contributions
- Replaced a costly manual deployment process
- Reduced repetitive work and deployment risk
- Improved release consistency and reliability
Process Automation
Configuration Management
Systems Analysis
Process Improvement
Systems Automation
Identity Management Migration Automation
IBM
Created scripts that prepared groups of servers for migration from one identity management platform to another.
Primary Result
Multi-Server
repeatable preparation workflow
Key Contributions
- Processed multiple servers through a repeatable workflow
- Reduced repetitive server preparation work
- Supported a coordinated two-phase migration process
Scripting
Identity Management
Server Migration
Workflow Design
Infrastructure Architecture
Prescription Refill Platform
Advance Paradigm / Caremark
Designed the technical infrastructure supporting a prescription refill platform, including Apache and WebLogic environments.
Project Scope
End-to-End
architecture and migration preparation
Key Contributions
- Designed the supporting server infrastructure
- Prepared the platform for relocation to a new data center
- Created platform-specific preparation instructions
Apache
WebLogic
Infrastructure Design
Migration Planning
Technical Documentation
Infrastructure Migration Guide
Caremark
Produced a structured migration package that gave technical teams the information and materials required to rebuild the platform environment.
Deliverable
Complete
migration reference package
Key Contributions
- Documented server preparation requirements
- Created instructions for each supported platform
- Organized installation materials into a ring-bound guide
Technical Writing
Process Documentation
Knowledge Transfer
Migration Support
Independent Product Development
Simple Price Manager
Kim Simple Solutions
Designed and built a Google Sheets tool that helps small businesses update product costs and automatically calculate retail pricing.
Product Value
3 Levels
of configurable retail markup
Key Contributions
- Calculates retail prices from updated costs
- Supports three customizable markup levels
- Generates an organized printable price list
Google Sheets
Google Apps Script
Business Analysis
Product Design
Documentation
Professional Experience
A career built around solving problems
My work has consistently combined technical expertise, business understanding, clear communication, and a strong focus on practical results.
Microsoft 365 Authentication Support
Microsoft environment through Apex Systems
- Investigated complex authentication and access issues
- Gathered technical details and identified likely causes
- Communicated findings and next steps clearly
- Worked across technical systems and customer requirements
Enterprise Systems and Automation
IBM
- Developed scripts and repeatable technical processes
- Supported identity management and server migration work
- Extracted data and produced operational reports
- Automated alerts, reporting, and recurring technical tasks
Architecture, Automation & Documentation
Advance Paradigm / Caremark
- Designed technical infrastructure for business applications
- Automated enterprise deployment processes
- Prepared complex environments for migration
- Created detailed technical documentation and knowledge-transfer materials
Core Capabilities
Skills that connect people, processes, and technology
Business Analysis
- Requirements discovery
- Process analysis
- Problem definition
- Solution evaluation
Process Automation
- Workflow design
- Scripted automation
- Repeatable processes
- Operational efficiency
Data & Reporting
- Data extraction
- Operational reporting
- Log analysis
- Automated alerts
Technical Documentation
- Process documentation
- Implementation guides
- Knowledge transfer
- User instructions
Systems & Infrastructure
- Server environments
- Identity management
- Migration planning
- Configuration management
Product Development
- Business tool design
- Google Sheets solutions
- Product documentation
- Usability improvement
Résumé
Looking for more details about my professional background?
Download my résumé for a complete overview of my experience, technical background, and professional qualifications.
Contact
Let’s talk about how I can help
I am interested in remote business analysis, reporting, process improvement, technical documentation, and automation opportunities.